Refund policy

Your 60-day satisfaction guarantee

We think you’ll love your new favorite seat. Try your cushion in everyday life. If you’re not completely happy, return it within 60 days of delivery for a full refund—no questions asked.

Let’s make it simple

Contact us or email support@tovlyn.com within 60 days of delivery. Include your order number so we can provide return instructions. Please wait for those instructions before sending your return.

Your refund

Once your return is received, we’ll confirm your refund to the original payment method. Your bank or payment provider may need additional time to post it. If your order arrives damaged or something is missing, contact our team and we’ll help resolve it.

This guarantee does not limit your statutory consumer rights. See Shipping & Delivery for delivery information.